Privacy Policy

Effective Date: 01/01/2014

Freedom Loans Privacy Policy

Freedom Loans (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our website https://www.freedomloans.net.au/ (“Site”) or engaging with our services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you in the course of our business activities, including but not limited to:

Personal Details: Name, address, date of birth, contact details (phone number, email address).
Financial Information: Employment details, income, credit history, and other information necessary for assessing your loan application.
Identification Documents: Driver’s license, passport, or other identification documents.
Digital Information: IP address, device type, browser type, and information about your visit to our Site, including pages viewed and the duration of your visit.

2. How We Collect Information

We collect personal information in several ways, including:

Directly: When you contact us, apply for a loan, fill out forms, or use our services.
Through Our Website: When you browse or interact with our Site, including through the use of cookies and similar technologies.
Third Parties: Credit reporting bodies, your employers, accountants, or other third parties with your consent.

3. How We Use Your Information

The information we collect is used for purposes including, but not limited to:

Assessing and processing loan applications.
Providing financial services and support.
Communicating with you about our products, services, and promotions.
Complying with our legal and regulatory obligations.
Improving our website, services, and customer experience.

4. Disclosure of Your Information

We may share your personal information with:

Credit Reporting Bodies: To conduct credit checks as part of the loan assessment process.
Third-Party Service Providers: Including but not limited to lenders, brokers, accountants, IT service providers, and legal advisors.
Regulatory Authorities: Where required by law, including compliance with legal, regulatory, or court orders.
With Your Consent: We may share your information with other third parties if you have given us explicit consent to do so.

5. Cookies and Web Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our Site, allowing us to provide a more personalised experience. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of our website.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our security measures include encryption, access controls, and secure storage of data. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the security of information transmitted to or from our website.

7. Access and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to seek corrections if it is inaccurate, incomplete, or outdated. To make a request, please contact us using the details provided below. We may require you to verify your identity before providing access or making corrections.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we recommend that you review the privacy policies of each website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Freedom Loans
Suite 143, St. Kilda Road Towers, 1 Queens Rd, Melbourne VIC 3004
Phone: 1300 364 751
Email: gary@freedomloans.com.au